Telephone Consultations & Messages

Each Doctor now offers telephone consultations at the end of their morning surgery.

If you feel a telephone call may be suitable to address your enquiry then you can arrange a telephone consultation with a doctor. Phone the surgery as if you were going to make a normal appointment and ask for a telephone appointment. You will be asked to leave a contact number and given a time when a Doctor will call you back. The doctor will try to call you back as close to that time as possible.

Telephone consultations can be used for matters such as:

  • Follow-up discussions or advice relating to previously seen or existing conditions.
  • Medication reviews where the existing prescriptions are straightforward.
  • Discussion of test results.
  • Discussions re the suitability of, or reactions to medication.
  • Discussions of an administrative nature such as Choice of provider or clinical procedure.
  • Instances where the doctor or nurse has suggested a telephone call as being suitable