Choose & Book is a new service that gives you, the patient, the choice of which hospital or clinic you would like to attend.

How does Choose & Book work?

Choose & Book will only apply to your initial hospital appointment. Your GP will discuss with you the reasons for your referral. You have the choice to immediately choose a hospital with your GP but you may choose to make your decision at home.

Following your consultation with your GP you will be sent a letter containing a UBRN (Unique Booking Reference Number) which will give a reference number, a choice of up to 4 hospitals and telephone number for the booking service for you to call to book your appointment.

What are the key benefits of Choose & Book?

• A choice of up to 4 hospitals
• A choice of specialists
• Convenience of date and time to suit you, the patient
• Ability to use the NHS clinical qualify, performance and waiting list to your own needs and requirements
• Ease and reliability of the ‘on the spot’ service
• No need to wait for your appointment to come by letter

How to book?

• Phone the Booking Management Service
• Phone the Choose & Book Appointments line
• On the internet by visiting www.healthspace.nhs.uk

Additional information is available on the following links:

• www.chooseandbook.nhs.uk/
• To compare hospital standards and waiting times

In addition to further language versions, the following 5 alternative formats are available to order via your PCT:

• Easy read
• Large print
• Braille
• Audio (CD & Cassette format)
• British Sign Language (DVD & video format)