Choose and Book

Choose & Book is a new service that gives you, the patient, the choice of which hospital or clinic you would like to attend.

How does Choose & Book work?

Choose & Book will only apply to your initial hospital appointment. Your GP will discuss with you the reasons for your referral. You have the choice to immediately choose a hospital with your GP but you may choose to make your decision at home.

Following your consultation with your GP you will be sent a letter containing a UBRN (Unique Booking Reference Number) which will give a reference number, a choice of up to 4 hospitals and telephone number for the booking service for you to call to book your appointment.

What are the key benefits of Choose & Book?

  • A choice of up to 4 hospitals
  • A choice of specialists
  • Convenience of date and time to suit you, the patient
  • Ability to use the NHS clinical qualify, performance and waiting list to your own needs and requirements
  • Ease and reliability of the 'on the spot’'service
  • No need to wait for your appointment to come by letter

How to book?

  • Phone the Booking Management Service
  • Phone the Choose & Book Appointments line
  • On the internet by visiting www.healthspace.nhs.uk

Additional information is available on the following links:

In addition to further language versions, the following 5 alternative formats are available to order via your PCT:

  • Easy read
  • Large print
  • Braille
  • Audio (CD & Cassette format)
  • British Sign Language (DVD & video format)